Contact Thanks Suzanne
We endeavour to respond to e-mails within 24 hours but at busy times this can take longer.
Mondays - Fridays 09:00- 19:00
Saturdays - 09:00- 1900
Sundays - Closed
Please note we can only offer returns on our Handbag Collections, and are unable to offer returns on our jewellery and scarfs.
Please complete our online returns form. THANKS SUZANNE RETURNS FORM
Email your returns form to : firstname.lastname@example.org
We will then email you your returns label, and instructions via Thanks Suzanne Hermes returns service for return shipping. The cost of £2.99 will be deducted from your refund to cover the cost of this service.
PRESS / MEDIA